Wilkens Masonry and O’Connor Dr
I Hired Wilkens to partially teardown a chimney that was in a bad state of repair that was becoming a safety concern. Wilkens showed great professionalism and customer care from the first phone call with Jake. He visited the same day to review and in detail chatted about our options. This helped us understand fully what to expect. Jake provided a quote the next day ($2990), Other chimney contractors provided a quote which was slightly higher than Wilkens. We had already decided to go with Wilkens because of there customer care and good reviews.
I was then contacted by Frank to arrange a day for the work. Frank and Mike showed up on tine and explained what was going to happen, they worked all day and kept us up to date on the progress and completed the job on time and cleaned up the jobsite. Very professional. After the job was complete we noticed the top of the shorter chimney did not have a drip edge as the work order had said prepare the chimney for complete demolition. We contacted Wilkens and straight away was contacted by Jake saying he would return the following day to install the drip edge. He did this plus also opened up the back of the chimney to remove some brick debris that had fallen down the chimney onto the gas fire casing, This was not part of the quote and no additional charge was expected. This showed to us that Wilkens and Jake were not happy until the customer was completely satisfied even though they were not responsible for the debris. The chimney looks great and is now safe. Also great follow up from Wilkens making sure everything was good. I 100% recommend Wilkens for any work on your chimney, Very Professional, great customer service but most of all great work.
Steve, Google Review
Leave a review for Wilkens here
Give us a Call for a Free Estimate!
At Wilkens masonry, our estimates are always free. We serve the Toronto and Hamilton areas. We will come by and give you an honest assessment coupled with a fair price for the services we deliver. Also, if the scope of work is something we don’t cover, we can always point you in the right direction of a company that can service your needs.